IBM Watson Research Center

Irene Greif IBM Fellow Director, Collaborative User Experience Contact: igreif@us.ibm.com Irene Greif heads the Collaborative User Experience Group (CUE), comprised of a team of Computer-Supported Cooperative Work (CSCW) researchers based in Cambridge, MA, as well as teams in Hawthorne, NY that focus on Social Computing and Accessibility. The group has historically worked most closely with Lotus product teams on collaboration software and is now extending its impact to other parts of Software Group -- to support collaboration among software developers -- and to IBM's service businesses.   Irene is a former faculty member of Computer Science at University of Washington and of Electrical Engineering and Computer Science at MIT. She headed a research group in the MIT Laboratory for Computer Science which developed shared calendar, co-authoring, and real-time collaboration systems. She is a fellow of both the Association for the Advancement of Science (AAAS) and Association of Computing Machinery (ACM.) Irene was inducted into the Women In Technology International (WITI) Hall of Fame in 2000.   Irene joined Lotus in 1987, formed Lotus Research in 1992, and merged that group into the IBM Research Division in 2000. Recent product innovations from her group include the core features now shipping in Lotus Connections: social bookmarking (dogear); business activities. As a strategist in the Research Division, she directs a Design Institute and the worldwide research investment in social software and collaborative visualization.   Irene received her S.B. in Mathematics, her S.M. and her PhD. in Electrical Engineering and Computer Science, all from MIT.   Publications: Communication Trends and the On-Demand Organization: A Lotus Workplace White Paper, 2003. Greif, I (Ed.). Computer-Supported Cooperative Work: A Book of Readings. Morgan Kaufman Press, 1988.