IBM Watson Research Center

Papers (Public Technical Reports) The papers listed below are the public technical reports published by IBM Watson Research in Cambridge. For more information or to order a hardcopy, contact us. Additional papers and citations to publicatoins organized by topic can be found at Social Computing and Visual Communications papers pages. 2012 12-08 Diversity among Enterprise Online Communities: Collaborating, Teaming, and Innovating through Social Media Michael Muller,Kate Ehrlich,Tara Matthews,Adam Perer,Inbal Ronen and Ido Guy 12-07 Brainstorming for Japan: Rapid Distributed Global Collaboration for Disaster Response Michael Muller and Sacha Chua 12-06 Next Steps for Value Sensitive Design Alan Borning and Michael Muller 12-05 Lurking as Personal Trait or Situational Disposition? Lurking and Contributing in Enterprise Social Media Michael Muller 12-04 Digital Traces of Interest: Deriving Interest Relationships from Social Media Interactions Michael Jacovi,Ido Guy,Inbal Ronen,Adam Perer,Erel Uziel and Michael Maslenko 12-03 Orion: A System for Modeling, Transformation and Visualization of Multidimensional Heterogeneous Networks Jeffrey Heer and Adam Perer 12-02 Visual Social Network Analytics for Relationship Discovery in the Enterprise Adam Perer Ido Guy Erel Uziel Inbal Ronen Michal Jacovi 12-01 Integrating Querying and Browsing in Partial Graph Visualizations Adam Perer and Frank van Ham 2011 11-13 Unearthing People from the SaND: Relationship Discovery with Social Media in the Enterprise Adam Perer,Ido Guy,Erel Uziel,Inbal Ronen,Michal Jacovi 11-12 Many Bills: Engaging Citizens through Visualizations of Congressional Legislation Yannick Assogba,Irene Ros,Joan DiMicco,Matt McKeon 11-11 Taking Advice from Intelligent Systems: The Double-Edged Sword of Explanations Kate Ehrlich,Susanna Kirk,John Patterson,Jamie Rasmussen,Steven Ross,Daniel Gruen 11-10 Nimble Cybersecurity Incident Management through Visualization and Defensible Recommendations Jamie Rasmussen,Kate Ehrlich,Steven Ross,Susanna Kirk,Daniel Gruen,John Patterson 11-09 Feminism asks the “Who” Questions in HCI1 Michael Muller 11-08 Circles of Crowdsourcing: The Social Organization of Participatory Sensing Michael Muller,Susanne Hupfer,Stephen Levy,Daniel Gruen,Andrew Sempere,& Reid Priedhorsky 11-07 Participatory Sensing through Participatory Design: Collaborating on Requirements with the CARD Method Michael Muller,Susanne Hupfer,Andrew Sempere,Stephen Levy,Reid Priedhorsky,& Daniel Gruen 11-06 MoCoMapps – An Experiment in Crowdsourcing both Data and Applications for Mobile Services Michael Muller,Susanne Hupfer,Stephen Levy,Daniel Gruen,Reid Priedhorsky,Andrew Sempere 11-05 Guess Who? Enriching the Social Graph through a Crowdsourcing Game Ido Guy*,Adam Perer**,Tal Daniel*,Ohad Greenshpan***,Itai Turbahn**** 11-04 Do You Want to Know? Recommending Strangers in the Enterprise Ido Guy*,Sigalit Ur*,Inbal Ronen*,Adam Perer**,Michal Jacovi* 11-03 Real-time Collaborative Editing Behavior in U.S. and Japanese Distributed Teams Lauren Scissors,N. Sadat Shami,Tatsuya Ishihara,Steven Rohall,Shin Saito 11-02 Synchronous Interaction Among Hundreds: An Evaluation of a Conference in an Avatar-based Virtual Environment Thomas Erickson,N. Sadat Shami,Wendy A. Kellogg,David W. Levine 11-01 Browse and Discover: Social File Sharing in the Enterprise N. Sadat Shami,Michael Muller,David Millen 2010 10-12 Avatars Meet Meetings: Design Issues in Integrating Avatars in Distributed Corporate Meetings N Sadat Shami,Li-Te Cheng,Steven Rohall,Andrew Sempere,John Patterson 10-11 We are all Lurkers: Consuming Behaviors among Authors and Readers in Enterprise File-Sharing Service Michael Muller,N Sadat Shami,David R Millen,Jonathan Feinberg 10-10 Participatory Design: The Third Space in HCI Michael J Muller,Allison Druin 10-09 Grounded Theory Method in HCI and CSCW Michael J Muller,Sandra Kogan 10-08 Motivating a Discussion about Enterprise Computing Education for a Cause Li-Te Cheng,N Sadat Shami,John Patterson 10-07 Mobilizing Lurkers with a Targeted Task Rosta Farzan,Joan Dimicco,Beth Brownholtz 10-06 The Impact of Affective relationships and awareness on expertise retrieval: a multilevel network perspective on Transactive Memory Theory Y Connie Yuan,Inga Carboni,Kate Ehrlich 10-05 Patterns of Usage in an Enterprise File-Sharing Service: Publicizing, Discovering, and Telling the News Michael Muller,David R Millen,Jonathan Feinberg 10-04 Microblogging Inside and Outside the Workplace Kate Ehrlich,N. Sadat Shami 10-03 Enhancing Distributed Corporate Meetings with 'Lightweight' Avatars N. Sadat Shami,Li-Te Cheng,Steven Rohall,Andrew Sempere,John Patterson 10-02 Detecting Professional versus Personal Closeness using an Enterprise Social Network Site Anna Wu,Joan M Dimicco,David R Millen 10-01 Inspired by the Audience - A Topic Suggestion System for Blog Writers and Readers Werner Geyer,Casey Dugan 2009 09-14 The Work of art in the age of Virtual Production Andrew Sempere 09-13 Understanding the Benefits of Social Networking within the Workplace Joan Dimicco,Werner Geyer,Casey Dugan 09-12 3 Parts Inspiration - 3 Parts Participation Casey Dugan,Werner Geyer,Joan Dimicco 09-11 Return on contribution (ROC): A Metric for Enterprise Social Software Michael J. Muller,Jill Freyne,Casey Dugan,David R. Millen,Jennifer Thom-Santelli 09-10 Information Curators in an Enterprise File-Sharing Service Michael J. Muller,David R. Millen,and Jonathan Feinberg 09-09 "Making New Friends, but Keep the Old" -- Recommending People on social Networking Sites Jilin chen,Werner Geyer,Casey Dugan,Michael Muller,Ido Guy 09-08 Increasing Engagement through Early Recommender Intervention Jill Freyne,Michal Jacovi,Ido Guy,Werner Geyer 09-07 Making Sense of Strangers' expertise from signals in digital artifacts. N. Sadat Shami,Kate Ehrlich,Geri Gay,Jeff Hancock 09-06 Mapping Text with Phrase Nets Frank van Ham,Martin Wattenberg and Fernanda B. Viégas 09-05 Participatory Visualization with Wordle Fernanda B. Viégas,Martin Wattenberg,and Jonathan Feinberg 09-04 Harnessing the Web Information Ecosystem with Wiki-based Visualization Dashboards Matt McKeon 09-03 Parallel Tag Clouds to Explore and Analyze Faceted Text Corpora Chris Collins,Fernanda B Viegas,Martin Watterberg 09-02 Search, Show Context, Expand on Demand”: Supporting Large Graph Exploration with Degree-of-Interest Frank van Ham and Adam Perer 09-01 An Intuitive Model of Perceptual Grouping for HCI Design Ruth Rosenholtz,Nathaniel R. Twarog,Nadja Schinkel-Bielefeld,Martin Wattenberg 2008 08-19 Use and Reuse of Shared Lists as a Social Content Type Werner Geyer,Casey Dugan,Joan DiMicco,David R Millen,Beth Brownholtz,Michael Muller 08-18 The Trade-Offs of Blending Synchronous and Asynchronous Communication Services to Support Contextual Collaboration Werner Geyer,Roberto S. Silva Filho,Beth Brownholtz,David F. Redmiles 08-17 It’s All ‘About You’ – Diversity in Online Profiles Casey Dugan,Werner Geyer,Michael Muller,Joan DiMicco,Beth Brownholtz,David R. Millen 08-16 Recommending Topics for Self-Descriptions in Online User Profiles Werner Geyer,Casey Dugan,David R Millen,Michael Muller,Jill Freyne 08-15 Automatically Finding and Recommending Resources to Support Knowledge Workers’ Activities Jianqiang Shen*,Werner Geyer**,Michael Muller**,Casey Dugan**,Beth Brownholtz**,David R Millen** 08-14 CRAFTing an Environment for Collaborative Reasoning Susanne C. Hupfer,Steven I. Ross,Jamie C. Rasmussen,James E. Christensen,Stephen E. Levy,Daniel M. Gruen,John F. Patterson 08-13 Between Ontology and Folksonomy: A Study of Collaborative and Implicit Ontology Evolution Dan Gruen,Jiahui Liu 08-12 Collaborative Reasoning and Collaborative Ontology Development in CRAFT Daniel Gruen,Jamie Rasmussen,Jiahui Liu,Susanne Hupfer Steven Ross 08-11 Managing Collaboration at the Point of Execution: Improving Team Effectiveness with a Network Perspective Rob Cross ,Kate Ehrlich ,Ross Dawson,John Helferich 08-10 Measuring affect in HCI: Going beyond the Individual N. Sadat Shami,J.T..Handcock,C. Peter,M. Muller,R.. Mandryk 08-09 Results from Deploying a Participation Incentive Mechanism within the Enterprise R Farzan,JM DiMicco,DR Millen,B Brownholtz,W Geyer,C. Dugan 08-08 When the experiment is over: Deploying an incentive system to all the users R Farzan,JM DiMicco,DR Millen,B Brownholtz,W Geyer,C Dugan 08-07 "Motivations for Social Networking at Work JM DiMicco,DR Millen,W Geyer,C Dugan,B Brownholtz,M Muller. (2008) "Motivations for Social Networking at Work 08-06 People Sensemaking and Relationship Building on an Enterprise Social Network Site Joan M. DiMicco,Werner Geyer,David R. Millen,Casey Dugan,Beth Brownholtz 08-05 Enhanced Professional Networking and its Impact on Personal Development and Business Success J. Chen,C.-H. Chen-Ritzo,C. A. Chess,K. Ehrlich,M. Eleftheriou,M. E. Helander,C. Lasser,S. C. McAllister,S. A. Medeiros,K. Penchuk,J. L. Snowdon,M. L. Steen and A. Topol 08-04 Tag-Based Filtering for Personalized Bookmark Recommendations Pavan K. Vatturi*,Werner Geyer,Casey Dugan,Michael Muller,Beth Brownholtz 08-03 Pick Me! Link Selection in Expertise Search Results N. Sadat Shami,Kate Ehrlich,David R. Millen 08-02 Searching for Expertise Kate Ehrlich,N.Sadat Shami 08-01 Harry Potter and the Meat-Filled Freezer: A Case Study of Spontaneous Usage of Visualization Tools Fernanda Viegas,Martin Wattenberg,Matthew M. McKeon,Frank van Ham,Jesse Kriss 2007 07-13 The Wisdom of My Crowd: Motivation and Audience in Enterprise Social Tagging Jennifer Thom-Santelli,Michael Muller 07-12 The Hidden Order of Wikipedia Fernanda B. Viégas,Martin Wattenberg,and Matthew M. McKeon 07-10 Using Software Repositories to Investigate Socio-technical Congruence in Development Projects Giuseppe Valetto,Mary Helander,Kate Ehrlich,Sunita Chulani,Mark Wegman,Clay Williams 07-09 Media Choice in the workplace: Effect on strength of tie. Kate Ehrilich,Inga Carboni 07-08 Taking a Hit for the Team: Differential effects of citizenship behavior or individual and team performance. Kate Ehrlich,Inga Carboni,Tiziana Casciaor 07-07 Searching for Experts in the Enterprise: Combining Text and Social Network Analysis Kate Ehrlich 07-06 Patterns of Tag Usage across Four Diverse Enterprise Tagging Services Michael Muller 07-05 When Similar Tags do not Describe Similar Things: Evidence of Communities among Users Michael Muller 07-04 Revisiting an Ethnocritical Approach to HCI:Verbal Privilege and Translation Michael Muller 07-03 Comparing Tagging Vocabularies among Four Enterprise Tag-Based Services Michael Muller 07-02 Presentations by Programmers for Programmers Li-Te Cheng,Margaret-Anne Story,Michael Desmond 07-01 How programmers can turn comments into waypoints for code navigation M.A. Storey,Li-Te Cheng,J. Singer,Michael Muller,D. Myers,J. Ryell 2006 06-13 ASK-GraphView: A Large Scale Graph Visualization System James Abello,Frank van Ham,Neeraj Krishnan 06-12 Communication-Minded Visualization: A Call to Action Fernanda B. Viegas and Martin M. Wattenberg 06-11 Disseminating Expertise in Social Networks Nishanth R. Sastry 06-05 The essential role of mental models in HCI: Card, Moran and Newell Kate Ehrlich 06-04 Leveraging expertise in global software teams: Going outside boundaries Kate Ehrlich,Klarissa Chang 06-03 Next Generation Activity-Centric Computing Marty Moore,Miguel Estrada,Timothy Finley,Michael Muller,Werner Geyer 06-02 Social Tagging and Self-Tagging for Impression Management Michael J. Muller,Kate Ehrlich,Stephen Farrell 06-01 On Dependency Changes in Collaborative Software Development Cleidson de Souza,Gloria Mark,David Redmiles,Li-Te Cheng,John Patterson,David R. Millen 2005 05-14 Architectural Trade-Offs for Collaboration Services Supporting Contextual Collaboration Roberto S. Silva Filho,Werner Geyer,Beth Brownholtz,Ido Guy,David F. Redmiles,David R. Millen 05-13 Studying Appropriation in Activity-Centric Collaboration Michael J. Muller,Suzanne O. Minassian,Werner Geyer,David R Millen,Elizabeth Brownholtz,and Eric Wilcox 05-12 Multiple Users’ Perspectives of Collaborative Activities in Complex Work Michael J. Muller,Michael Wu 05-11 How Much is Shared in a Shared Activity? Michael J. Muller,Michael Wu 05-10 Inside Social Network Analysis Kate Ehrlich,Inga Carboni 05-09 Working Together Inside an Emailbox Michael J. Muller,Daniel M. Gruen 05-08 The Zipper System for Flexible, Replicated Application Sharing Steven L. Rohall,John F. Patterson 05-07 Another Look at Replicated Application Sharing Steven L. Rohall,John F. Patterson 05-06 Baby Names, Visualization, and Social Data Analysis Martin Wattenberg 05-05 Patterns of Media Use in an Activity-Centric Collaborative Environment David R Millen,Michael J. Muller,Werner Geyer,Eric Wilcox,and Beth Brownholtz 05-04 Multiple Paradigms in Affective Computing Michael Muller 05-03 Shared Landmarks in Complex Coordination Environments Michael Muller,Olga Kuchinskaya,Suzanne Minassian,John C. Tang,Catalina Danis,Chen Zhao,Beverly Harrison and Thomas P. Moran 05-02 Weaving a Social Fabric into Existing Software Li-Te Cheng,John Patterson,Steven L. Rohall,Susanne Hupfer,Steven Ross 05-01 Reinventing Team Spaces for a Collaborative Development Environment Susanne Hupfer,Li-Te Cheng,Steven Ross,John Patterson 2004 04-19 Studying Cooperation and Conflict between Authors with History Flow Visualizations Fernanda B. Viegas,Martin Wattenberg,Kushal Dave 04-18 Enterprising Individuals: An Investigation into Fostering Professional Ties within Large Organizations Eric Wilcox,Chad Thornton 04-17 A Need-Based Collaboration Classification Framework Anita Sarma,Andre van der Hoek,Li-Te Cheng 04-16 Lessons from the ReMail Prototypes Daniel Guren,steven L. Rohall,Suzanne Minassian,Bernard Kerr,Paul Moody,Bob Stachel,Martin Wattenberg,Eric Wilcox 04-15 How a Good Software Practice Thwarts Collaboration - The Multiple Roles of APIs in Software Development Cleidson de Souza,David Redmiles,Li-Te Cheng,David R. Millen,John Patterson 04-14 Sometimes You Need to See through Walls - A Field Study of Application Programming Interfaces Cleidson de Souza,David Redmiles,Li-Te Cheng,David R. Millen,John Patterson 04-13 Chat Spaces Werner Geyer,Andrew J. Witt,Eric Wilcox,Michael Muller,Bernard Kerr,Beth Brownholtz,David R Millen 04-12 Introducing Collaboration into an Application Development Environment Susanne Hupfer,Li-Te Cheng,Steven Ross,John Patterson 04-11 Retrofitting Collaboration into UIs with Aspects Li-Te Cheng,Steven L. Rohall,John Patterson,Steven Ross,Susanne Hupfer 04-10 Flash Forums and ForumReader: Navigating a New Kind of Large-Scale Online Discussion Kushal Dave,Martin Wattenberg,Michael Muller 04-09 Activity Graphs of the Microstructure of Complex Work Michael J. Muller 04-08 Diverse Strategies for Interruption Management in Complex Office Activities Suzanne O. Minassian,Michael J. Muller,Daniel Gruen 04-07 Story Lifecycle in a Product Development Organization Majie Zeller,Sandra L. Kogan,Michael J. Muller,Merry Morse 04-06 “Readness” – A Design Exploration of Personal Document Management in Historical and Collaborative Context Michael Muller 04-05 Consistency Control for Synchronous and Asynchronous Collaboration based on Shared Objects and Activities Juergen Vogel,Werner Geyer,Li-Te Cheng,Michael Muller 04-04 How to Make a Semantic Web Browser Dennis Quan 04-03 Using XSLT to Detect Cycles in a Directed Graph David Marston 04-02 One-Hundred Days in an Activity-Centric Collaboration Environment based on Shared Objects Michael J. Muller,Werner Geyer,Beth Brownholtz,Eric Wilcox,David R. Millen 04-01 Principles and Architecture for a Conversational Agent Steven Ross,Elizabeth A. Brownholtz,Robert C. Armes 2003 03-16 THREAD ARCS: An Email Thread Visualization Bernard Kerr 03-15 Interactive Poster: Visualizations in the ReMail Prototype Steven L. Rohall 03-14 Multi-team Facilitation of Very Large-scale Distributed Meetings David R. Millen,Michael A. Fontaine 03-13 Scenarios in Practice Paul McInerney,Michael J. Muller 03-12 Jazzing up Eclipse with Collaborative Tools Li-Te Cheng,Susanne Hupfer,Steven Ross,John Patterson 03-11 Identifying and Understanding Dates and Times in Email Mia K. Stern 03-10 Breaking Out of Eclipse: Developing an ActiveX Host for SWT Li-Te Cheng 03-09 Supporting Activity-centric Collaboration Through Peer-to-Peer Shared Objects Werner Geyer,Juergen Vogel,Li-Te Cheng,Michael Muller 03-08 A Mobile User Interface for Threading, Marking, and Previewing Email Li-Te Cheng,Daniel Gruen 03-07 Managing the Mobile Inbox with MoMail Li-Te Cheng,Daniel Gruen 03-06 Communication Trends and the On-Demand Organization: A Lotus Workplace White Paper Irene Greif,David R. Millen 03-05 Making Multimedia Meeting Records More Meaningful Werner Geyer,Heather Richter,Gregory Abowd 03-04 Collecting and Validating Stories from and with End-Users Michael J. Muller 03-03 Identity Disclosure and the Creation of Social Capital David R. Millen,John F. Patterson 03-02 Conversation Thumbnails for Large-Scale Discussions Martin M. Wattenberg,David R. Millen 03-01 Stimulating Social Engagement in a Community Network David R. Millen,John F. Patterson 2002 02-17 Redesigning Email for the 21st Century Workshop Position Paper Steven L. Rohall 02-16 Workshop: Creating and Refining Knowledges, Identities, and Understanding in On-Line Communities Michael J. Muller,David R. Millen 02-15 Design as a Minority Discipline in a Software Company: Toward Requirements for a Community of Practice Michael J. Muller,Kenneth Carey 02-14 What Kind of Work is HCI Work? Allison Druin,Michael J. Muller 02-13 ReMail: A Reinvented Email Prototype Steven L. Rohall,Dan Gruen 02-12 Ease of Instant Messaging: How the Use of IBM Lotus Sametime Changes Over Time M.E. Raven,Michael J. Muller,David R. Millen,Sandra Kogan 02-11 Arc Diagrams: Visualizing Structure in Strings Martin Wattenberg 02-10 Collaborating Within - not Through - Email: Users Reinvent a Familiar Technology Michael J. Muller,Daniel M. Gruen 02-09 Facilitating Emerging Collaboration through Light-weight Information Sharing Werner Geyer,Li-Te Cheng 02-08 CoPlace Define: A Service-Based View of Online Places John Patterson,Li-Te Cheng,Werner Geyer 02-07 Understanding the Individual, Community and Organizational Benefits of Work-Based Communities David R. Millen,Michael A. Fontaine 02-06 What Makes a Representative User Representative? A Participatory Poster Michael J. Muller,David R. Millen 02-05 Maturation of Instant Messaging: Savings, Behaviors, Social Networks, and Beliefs Michael J. Muller,Mary E. Raven,Sandra Kogan,David R. Millen,Kenneth Carey 02-04 Computer-Supported Communities of Practice David R. Millen,Michael J. Muller 02-03 Patterns of Participation in Two Communities of Practice: Community of Engagement vs. Community of Reference Michael J. Muller 02-02 Exploiting E-mail Structure to Improve Summarization Derek Lam,Steven L. Rohall,Chris Schmandt,Mia K. Stern 02-01 Understanding the Benefits and Costs of Communities of Practice David R. Millen,Michael A. Fontaine,Michael J. Muller 2001 01-06 The Dynamics of Social Interaction in a Geography-based Online Community David R. Millen,John F. Patterson,Cory Costanzo 01-05 Email Visualizations to Aid Communications Steven L. Rohall,Daniel Gruen,Paul Moody,and Seymour Kellerman 01-04 Participatory Design: The Third Space in HCI Michael J. Muller 01-03 Social Construction of Knowledge and Authority in Business Communities and Organizations Michael J. Muller,David R. Millen 01-02 Design as a Minority Discipline in a Software Company: Understanding a Community of Practice Michael J. Muller,Kenneth Carey 01-01 Just-In-Time Design in a Fast-Paced Product Group Margo Lustig Ezekiel 2000 00-11 Layered Participatory Analysis: New Developments in the CARD Technique Michael J. Muller 00-10 The Carlisle Community Center: Designing for Social Capital in a Small Town John F. Patterson 00-09 The Carlisle Community Center John F. Patterson,Lee Sproull 00-08 Bifrost Inbox Organizer: Giving users control over the inbox Olle Bälter,Candace L. Sidner 00-07 Coming to the Crossroads of Knowledge, Learning, and Technology: Integrating Knowledge Management and Workplace Learning Andrew L. Cohen,Bill Penuel 00-06 New Workplace Learning Technologies: Activities and Exemplars Andrew L. Cohen,Bill Penuel,Eilif Trondsen,Kermit Patton 00-05 Designing Learning: Cognitive Science Principles for the Innovative Organization Andrew L. Cohen,Bill Penuel,Jeremy Roschelle 00-04 Designing to Support Adversarial Collaboration Andrew L. Cohen,Debra Cash,Michael Muller 00-03 Storyboarding for Design: An Overview of the Process Daniel Gruen 00-02 Beyond Scenarios: The Role of Storytelling in CSCW Design Daniel Gruen 00-01 Building Spoken Language Collaborative Interface Agents Candace L. Sidner,Carolyn Boettner,Charles Rich