Book chapters
Clare-Marie N. Karat, John Karat and Carolyn A. Brodie. Management of Personal Information Disclosure: The Interdependence of Privacy, Security, and Trust. In Personal Information Management: Challenges and Opportunities, by William Jones and Jaime Teevan, University of Washington Press, 2007.Jennifer C. Lai, Nicole Yankelovich and Clare-Marie N. Karat. Conversational Interface Technologies and Interfaces. In Handbook of HCI, Second Edition, by Andrew Sears and Julie Jacko, Lawrence Erlbaum Associates, 2007.