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Staying ahead of customer needs (not to mention the competition) demands constant awareness of the latest technologies - and the wisdom to distinguish between passing fads and viable trends. It's a daunting responsibility, especially when a single miscalculation could strain a company's budget and put the business in peril.
As the world's largest research organization - with some 3,000 scientists and engineers in eight labs across the globe - IBM Research is a powerful ally in this critical task. The knowledge and experience of IBM specialists - including five Nobel Laureates and numerous winners of other prestigious science awards - come to task in exploring and exploiting the latest technologies.
Among the exciting areas of inquiry under way within the Emerging Technologies interest area: text-independent speaker recognition; natural language understanding (allowing the computer to convert spoken words to text, understand the meaning and respond appropriately); the extension of Web services to mobile devices; and wireless network monitoring, management and security.
Micropractices
Guided by needs and demands of the global marketplace, the Emerging Technologies interest area is currently engaged in the following micropractices. However, since constant change is intrinsic to emerging technologies, please visit these and all ODIS capabilities pages often to see what exciting new avenues IBM is exploring.
- Mobile Enablement: applying new wireless and pervasive technology to help companies improve security, reliability and integration
- Advanced Call Center Automation: designing and helping deploy natural language voice recognition and voice mining solutions