IBM Systems Journal - 2002 Copyright
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1999User behavior on an interactive computer system
1992The designer's model of the CUA Workplace
1992The evolution of the Common User Access Workplace Model
1989Design, test, and validation of the Application System/400 through early user involvement
1988Common User Access—A consistent and usable human-computer interface for the SAA environments
1987AIX usability enhancements and human factors
1986Network management software usability test design and implementation
1986The System Usability Process for Network Management Products
1986Tools for building advanced user interfaces
1984Ease of use: A system design challenge
1984Playback: A method for evaluating the usability of software and its documentation
1984Speech filing-office system for principals
1982How a computer should talk to people
1981Effects of manual style on performance in education and machine maintenance
1981Human factors in communication
1981Human factors in the development of a family of plant data communication terminals
1981Improving system usability for business professionals
1981Improving the usability of programming publications
1981Interactive user productivity
1981Natural language programming: Styles, strategies, and contrasts
1981Procedures of the Human Factors Center at San Jose
1981Software simulation as a tool for usable product design
1975The role of the operator in the Supermarket and Retail Store Systems
1974User behavior on an interactive computer system
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