IBM Systems Journal - 2002 Copyright

IBM Skip to main content
  Home     Products & services     Support & downloads     My account  

  Select a country  
Journals Home  
  Systems Journal  
    Current Issue  
    Recent Issues  
    Papers in Progress  
    Search/Index  
    Orders  
    Description  
    Author's Guide  
Journal of Research
and Development
  Staff  
  Contact Us  
  Related links:  
     IBM Research  

IBM Journal of Research and Development  
Volume 29, Number 1, Page 4 (1990)
Nontopical Issue
  Full article: arrowPDF   arrowCopyright info





   

Experiences with Defect Prevention

by R. G. Mays, C. L. Jones, G. J. Holloway, D. P. Studinski
Defect Prevention is the process of improving quality and productivity by preventing the injection of defects into a product. It consists of four elements integrated into the development process: (1) causal analysis meetings to identify the root cause of defects and suggest preventive actions; (2) an action team to implement the preventive actions; (3) kickoff meet-ings to increase awareness of quality issues specific to each development stage; and (4) data collection and tracking of associated data. The Defect Prevention Process has been successfully implemented in a variety of organizations within IBM, some for more than six years. This paper discusses the steps needed to implement this process and the results that may be obtained. Data on quality, process costs, benefits, and practical experiences are also presented. Insights into the nature of programming errors and the application of this process to a variety of working environments are discussed.
Related Subjects: Programming