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IBM Journal of Research and Development  
Volume 19, Number 3, Page 295 (1975)
System Performance Evaluation
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Solution of Queuing Problems by a Recursive Technique

by U. Herzog, L. Woo, K. M. Chandy
A recursive method for efficient computational analysis of a wide class of queuing problems is presented. Interarrival and service times are described by multidimensional Markovian processes while arrival and service rates are allowed to be state dependent.
Related Subjects: Analytical models; Markov process analysis; Queuing theory and applications