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IBM Journal of Research and Development  
Volume 30, Number 1, Page 14 (1986)
Knowledge Systems
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A continuous real-time expert system for computer operations

by R. L. Ennis, J. H. Griesmer, S. J. Hong, M. Karnaugh, J. K. Kastner, D. A. Klein, K. R. Milliken, M. I. Schor, H. M. Van Woerkom
The Yorktown Expert System/MVS Manager (or YES/MVS for short) is a continuous real-time expert system that exerts active control over a computing system and provides advice to computer operators. YES/MVS provides advice on routine operations and detects, diagnoses, and responds to problems in the computer operator's domain. This paper discusses the YES/MVS system, its domain of application, and issues that arise in the design and development of an expert system that runs continuously in real time.
Related Subjects: Artificial intelligence; Expert systems; Knowledge systems